Legal

Privacy Policy

Effective date: 1 March 2025 · Last updated: 12 May 2025

This Privacy Policy explains how StarlingPost ("we", "our", "us") collects, uses, and protects information when you use our service at starlingpost.com.

Information we collect

  • Account information you provide: email address, display name, and mobile number.

  • Data from connected social accounts: post metadata, performance metrics (views, likes, comments), and follower counts. We do not store your social media passwords — only OAuth access tokens required to act on your behalf.

  • Usage data: which features you use, pages you visit, and errors encountered — used to improve the product.

How we use data

  • To provide core features: publishing posts, syncing analytics, and running automation rules on your behalf.

  • To improve the product: aggregate, anonymised usage data helps us understand what to build next.

  • To provide support: access to your account data allows us to diagnose issues when you contact us.

  • We do not sell your personal data to third parties.

Data sharing

  • We share data only with service providers required to operate StarlingPost: Firebase (Firestore, Auth), Vercel (hosting and cron), OpenAI (AI features).

  • All providers are contractually bound to appropriate data protection obligations.

  • We will comply with lawful requests from authorities where required by applicable law.

Data retention

  • Your data is retained for as long as your account is active.

  • If you delete your account, we delete your Firestore document and all sub-collections (posts, automation rules, dedup records) immediately.

  • Backup and log data may persist for up to 30 days after deletion.

Your rights

  • Access: request a copy of the data we hold about you.

  • Correction: update your display name and mobile via the Profile page. Email corrections require contacting support.

  • Deletion: delete your account from Settings → Danger Zone. This removes all associated data.

  • For any other requests, contact support@starlingpost.com.

Security

  • OAuth tokens are stored encrypted in Firestore. Passwords are managed by Firebase Authentication and never stored by us.

  • All data is transmitted over HTTPS. We do not log OAuth tokens in plaintext.

Contact

  • Questions about this Privacy Policy: support@starlingpost.com.

  • For data deletion or access requests, include your registered email address in the subject line.