Legal
Privacy Policy
Effective date: 1 March 2025 · Last updated: 12 May 2025
This Privacy Policy explains how StarlingPost ("we", "our", "us") collects, uses, and protects information when you use our service at starlingpost.com.
Information we collect
Account information you provide: email address, display name, and mobile number.
Data from connected social accounts: post metadata, performance metrics (views, likes, comments), and follower counts. We do not store your social media passwords — only OAuth access tokens required to act on your behalf.
Usage data: which features you use, pages you visit, and errors encountered — used to improve the product.
How we use data
To provide core features: publishing posts, syncing analytics, and running automation rules on your behalf.
To improve the product: aggregate, anonymised usage data helps us understand what to build next.
To provide support: access to your account data allows us to diagnose issues when you contact us.
We do not sell your personal data to third parties.
Data sharing
We share data only with service providers required to operate StarlingPost: Firebase (Firestore, Auth), Vercel (hosting and cron), OpenAI (AI features).
All providers are contractually bound to appropriate data protection obligations.
We will comply with lawful requests from authorities where required by applicable law.
Data retention
Your data is retained for as long as your account is active.
If you delete your account, we delete your Firestore document and all sub-collections (posts, automation rules, dedup records) immediately.
Backup and log data may persist for up to 30 days after deletion.
Your rights
Access: request a copy of the data we hold about you.
Correction: update your display name and mobile via the Profile page. Email corrections require contacting support.
Deletion: delete your account from Settings → Danger Zone. This removes all associated data.
For any other requests, contact support@starlingpost.com.
Security
OAuth tokens are stored encrypted in Firestore. Passwords are managed by Firebase Authentication and never stored by us.
All data is transmitted over HTTPS. We do not log OAuth tokens in plaintext.
Contact
Questions about this Privacy Policy: support@starlingpost.com.
For data deletion or access requests, include your registered email address in the subject line.